Skip to main content

NWT 811

About​

NWT 811 is a free, confidential, 24/7 phone line where you can speak with a registered nurse for health advice, including mental wellness and addiction recovery support. You can ask to stay anonymous.

Coverage​

  • Northwest Territories (Canada)

Who it’s for​

  • Anyone in the NWT who needs non-emergency health advice
  • Anyone looking for support with stress, anxiety, depression, suicidal thoughts, grief/loss, abuse, sexual assault, mood changes, or substance use
  • People seeking help to quit smoking or vaping
  • People with questions about someone they care about

Contact​

Hours​

  • 24/7/365

Languages​

  • English and French
  • Translation services for all official NWT languages (including Indigenous languages) — ask when you connect

What to expect when you call or text​

  • You will speak with a registered nurse who can assess your situation, provide advice, and connect you to supports in your region.
  • For the Mental Health and Wellness Support line, you may be prompted to press 1.
  • Follow-up support may be offered.

Notes​

  • If you can’t connect to 811, call 1-844-259-1793 instead. If you’re calling from a cell phone, turning off Wi‑Fi Calling may help.
  • You can also use 811 to reach poison control.

Sources​

Last compiled/checked: December 23, 2025